Browse by Tags: personas

First of a two part set of lectureson Agile Envisioning. The lectures describe the process of starting up a project: building a shared understanding of the customer through Stakeholder Analysis and Personas

This presentation introduces Soft Systems Modelling as a technique to support investigating the behaviour of dynamic systems in the real world. It combines techniques from General Systems Theory, Soft Systems Methodolgy and Critical Systems Heuristics. Personas and Scenarios are used as a technique for exploring the motivations of stakeholders in the systems.

This resource describes the use of storyboards and scenarios as design tools in agile methods. Emphasises the use of personas to ensure user-centric interaction design.