00:06:12.74,00:06:17.53 Definitely. We are, and should be, treated as "mere conduit". 00:06:23.8,00:06:28.35 We have had probably two requests ever, one before RIPA and one under RIPA, from police. 00:06:29.927,00:06:33.00 It is a shame this needs no court order. The details released were pretty minimal. 00:06:44.027,00:06:49.62 Yes, regularly. We advise them that they have mistaken us for a court (if it is a civil issue) 00:06:49.286,00:06:54.17 or police (if criminal) and provide details of the web site for each. 00:07:00.49,00:07:05.37 No. We allocate IPs to accounts on a permanent basis (i.e. not dynamic) 00:07:05.366,00:07:12.45 but even then the IP is, at best, a machine on a network (a machine we cannot pin point), and not a "person". 00:07:12.958,00:07:19.98 Many people use NAT so the IP is a router. Even someone in the premises cannot say which machine it was if NAT is used, 00:07:19.983,00:07:22.94 let alone what person was using that machine when. 00:07:32.65,00:07:38.04 Copyright owners already have special protection in law, making some actions actually criminal. 00:07:38.037,00:07:44.14 There really is no reason for them to have this extra means to enforce punishment without due legal process. 00:07:44.144,00:07:50.51 The idea that the courts are costly to use is a matter to address and applies to all sorts of civil wrongs, not just copyright. 00:07:50.512,00:07:55.24 So the whole concept of such special legal help is flawed before you even look at any of the details. 00:07:55.243,00:08:00.57 The problem is that the business model is based on the idea that you can control copying of data by legal means. 00:08:00.573,00:08:05.43 Copyright as a concept is based on that and the music and film industry rely on that model. 00:08:05.599,00:08:11.60 The model is flawed because it is so easy copy now, something that was not envisaged when copyright was invented. 00:08:11.677,00:08:16.76 The industry has to change the business model to one that does not rely on control of copying. 00:08:16.118,00:08:21.12 Then the whole issue would go away and extra laws would not be needed. 00:08:19.554,00:08:23.75 It is like having a law saying people must not chew their finger nails. 00:08:22.735,00:08:26.74 The new DEA does not affect us yet, but is so full of holes. 00:08:26.223,00:08:30.92 The end user can migrate service quickly and easily. OFCOM have made sure of that. 00:08:31.071,00:08:34.72 So if someone has any problems or threats of disconnection they just migrate. 00:08:34.717,00:08:41.84 Old ISP has to keep the reports secret under DPA and throw the away once no longer a customer. Clean slate. 00:08:41.845,00:08:47.98 The Act allows for there to be internet users that are not subscribers (a concept OFCOM fail to understand) 00:08:48.029,00:08:52.84 so there may be no way to use this process for some (possibly many) end users. 00:08:53.611,00:08:58.76 We have no so called "black boxes" in our network, and we state this clearly if asked. 00:08:58.759,00:09:03.74 This means if ever we do, people will know because we stop answering that question. 00:09:13.24,00:09:16.35 Well, they make us look like puppets of a police state, if that is what you mean!